Prospective Members
If you have a question or would like to request a BCBSAZ enrollment packet, you may contact us by phone.
Phone:
1-888-274-0026
TTY hearing impaired users call 711
Hours: 8 a.m. to 8 p.m., daily, local time
Current Members
Phone:
Toll-free:1-800-446-8331
TTY hearing impaired users call 711
Local: 480-937-0409
Hours: We are available from 8 a.m. to 8 p.m., Monday through Friday from April 1 to September 30; and seven days a week from October 1 to March 31.
Member Services also has free language interpreter services available for non-English speakers
Service Centers
Medicare Service Centers remain closed
Our Sun City and Surprise service centers are closed until further notice, as recommended by the CDC. If you have questions about health plan benefits, or providers, or need help with making your premium payments, call Member Services at the phone numbers listed on this page.
Mailing Address:
Blue Cross Blue Shield of Arizona
PO Box 29234
Phoenix, AZ 85038
Phone:
1-800-446-8331
TTY hearing impaired users call 711
Hours: We are available from 8 a.m. to 8 p.m., Monday through Friday from April 1 to September 30; and seven days a week from October 1 to March 31.
Disenrollment
You may disenroll from a BCBSAZ plan only at certain times of the year, or under certain special circumstances. Complete information is available on the Disenrollment page.