Benefits for BCBSAZ Medicare Plan Members

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BCBSAZ medicare plans offer several advantages to members.

Local: Simply walk into any one of our Service Centers and talk face-to-face with a representative.
Service:
- Care Management: Registered nurse case managers help you and your family with your medical care.
- Preventive care: We cover a wide range of exams.
- Education, Prevention & Wellness services: Services and programs available to you; many at no or low-cost.
Each plan includes:
- Medicare Part D prescription drug coverage
- Hospitalization
- Doctor office visits
- Preventive care
- Routine checkups
- Emergency and urgently needed care
- Silver&Fit®

As a Medicare Advantage plan, BCBSAZ has an annually renewable contract with the federal government to provide members with health care benefits that go beyond the coverage offered by Original Medicare. BCBSAZ plans are available to all Medicare-eligible residents living within the plans service area. While a member of BCBSAZ, you must continue to pay your Medicare Part B premium.

Medication Therapy Management (MTM) Program

If you meet certain requirements, you may be invited to participate in a program designed for your specific health and pharmacy needs. You may choose not to participate, but it is recommended that you take full advantage of this service if you are selected. For more about who is eligible for MTM and how the program can help you, see the Medication Therapy Management Program page.

Blue Cross® Blue Shield® of Arizona (BCBSAZ) is contracted with Medicare to offer HMO and PPO Medicare Advantage plans and PDP plans.
Enrollment in BCBSAZ plans depends on contract renewal.

Member Services can be reached at 480-937-0409 (in Arizona) or at our toll-free phone number at 1-800-446-8331 (TTY users should call 711). Hours are 8 a.m. to 8 p.m., Monday through Friday from April 1 to September 30; and 7 days a week from October 1 to March 31. Member Services also has free language interpreter services available for non-English speakers

Health Choice Pathway HMO D-SNP is a Health Plan with a Medicare contract and a contract with the state Medicaid program. Enrollment in Health Choice Pathway HMO D-SNP depends on contract renewal. Health Choice Pathway Member Services can be reached at 1-800-656-8991, TTY: 711, 8 a.m. to 8 p.m., 7 days a week.

Blue Cross Blue Shield of Arizona (BCBSAZ) and Health Choice Arizona (HCA) comply with applicable federal civil rights laws and do not discriminate on the basis of race, color, national origin, age, disability, or sex. We provide free aids and services to people with disabilities to communicate effectively with us, such as qualified interpreters and written information in other formats such as large print and accessible electronic formats. We also provide free language services to people whose primary language is not English, such as qualified interpreters and written information in other languages. If you need these services call 1-800-446-8331 (TTY: 711) for BCBSAZ or 1-800-656-8991 (TTY: 711) for HCA.

Spanish (BCBSAZ): ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1-800-446-8331 (TTY: 711).

Navajo (BCBSAZ): Díí baa akó nínízin: Díí saad bee yάnílti’ go Diné Bizaad, saad bee άkά’ άnída’ άwo’ dę͗ę͗, t’άά jiik’eh, éí nά hóló̖, kojí̖ hódíílnih 1-800-446-8331 (TTY: 711).

Spanish (HCA): ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1-800-656-8991 (TTY: 711).

Navajo (HCA): Díí baa akó nínízin: Díí saad bee yάnílti’ go Diné Bizaad, saad bee άkά’ άnída’ άwo’ dę͗ę͗, t’άά jiik’eh, éí nά hóló̖, kojí̖ hódíílnih 1-800-656-8991 (TTY: 711).

© Blue Cross Blue Shield of Arizona. An independent licensee of the Blue Cross and Blue Shield Association

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Last Updated: June 25, 2022