BCBSAZ Advantage Customer Service

Prospective Members

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If you have a question or would like to request a BCBSAZ Advantage enrollment packet, you may contact us by phone.
Phone:
1-888-274-0026
TTY hearing impaired users call 711
Hours: 8 a.m. to 8 p.m., daily, local time

Current Members

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Phone:
1-800-446-8331
TTY hearing impaired users call 711

Hours: We are available from 8 a.m. to 8 p.m., Monday through Friday from April 1 to September 30; and seven days a week from October 1 to March 31.

Member Services also has free language interpreter services available for non-English speakers

Service Centers

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  • Sun City
    14805 N. Del Webb Blvd.
  • Surprise
    13985 W. Grand Ave., Ste. 200

Mailing Address:
Blue Cross Blue Shield of Arizona
PO Box 29234
Phoenix, AZ 85038

Phone:
1-800-446-8331
TTY hearing impaired users call 711

Hours: We are available from 8 a.m. to 8 p.m., Monday through Friday from April 1 to September 30; and seven days a week from October 1 to March 31.

Disenrollment

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You may disenroll from a BCBSAZ Advantage plan only at certain times of the year, or under certain special circumstances. Complete information is available on the Disenrollment page.