BCBSAZ Advantage Customer Service

Interested in becoming a member for 2021?

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Phone:
1-888-274-0367
TTY hearing impaired users call 711

Already a 2021 member?

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Phone:
Toll-free:1-800-446-8331
TTY hearing impaired users call 711
Local: 480-937-0409

Hours: We are available from 8 a.m. to 8 p.m Daily from October 1 to March 31 and Monday through Friday from April 1 to September 30.

Service Centers

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Mailing Address:
Blue Cross Blue Shield of Arizona
PO Box 29234
Phoenix, AZ 85038

Phone:
1-800-446-8331
TTY hearing impaired users call 711

Hours: We are available from 8 a.m. to 8 p.m., Monday through Friday from April 1 to September 30; and seven days a week from October 1 to March 31.

Disenrollment

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You may disenroll from a BCBSAZ Advantage plan only at certain times of the year, or under certain special circumstances. Complete information is available on the Disenrollment page.