BCBSAZ Advantage Customer Service

Prospective Members

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If you have a question or would like to request a BCBSAZ Advantage enrollment packet, you may contact us by phone.
Phone:
1-888-274-0026
TTY hearing impaired users call 711
Hours: 8 a.m. to 8 p.m., daily, local time

Current Members

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Phone:
1-800-446-8331
TTY hearing impaired users call 711

Hours: October 1 – February 14, 7 days a week, 8:00 a.m. – 8:00 p.m. (February 15 – September 30, Monday – Friday, 8:00 a.m. – 8:00 p.m.).

Member Services also has free language interpreter services available for non-English speakers

Service Centers

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  • Mesa
    801 S. Power Road, #112
  • Sun City
    14805 N. Del Webb Blvd.
  • Sun City West
    13950 W. Meeker Blvd.

Mailing Address:
BCBSAZ Advantage
13950 W. Meeker Blvd.
Sun City West, AZ 85375

Phone:
1-800-446-8331
TTY hearing impaired users call 711
October 1 – February 14: 7 days a week, 8:00 a.m. – 8:00 p.m.
February 15 – September 30: Monday – Friday, 8:00 a.m. – 8:00 p.m..

Disenrollment

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You may disenroll from a BCBSAZ Advantage plan only at certain times of the year, or under certain special circumstances by doing one of the following:

Send a written request to BCBSAZ Advantage:
BCBSAZ Advantage
13950 W. Meeker Blvd.
Sun City West, AZ 85375

Or Call 24 hours a day, seven days a week
1-800-MEDICARE (1-800-633-4227)
TTY hearing impaired users should call
1-877-486-2048